We're committed to securing profitable 3PL growth through the prevention of retailer chargebacks.
About us

Our story

Our platform, RetailReady AI, leverages artificial intelligence to analyze your retailer chargebacks, integrating key learnings to establish targeted checkpoints. We employ this AI-driven analysis to tailor software updates to your customized solution, guiding your operations to improve packing and shipping practices and address previous chargeback errors. RetailReady gives you and your brands peace of mind by eliminating chargebacks at the source.

Drawing on Sarah's expertise in supply chain management software and Elle's innovative approach in tech leadership, RetailReady AI uniquely combines their insights to revolutionize chargeback prevention. Our platform employs artificial intelligence, reflecting Sarah's passion for practical solutions and Elle's vision for proactive problem-solving in retail operations. By integrating these perspectives, RetailReady AI not only addresses current chargeback issues but also anticipates future challenges, thereby offering a comprehensive, forward-thinking solution for our clients.

About us 02

Meet Sarah Hammer

Co-Founder · LinkedIn

Sarah is a Georgia Tech graduate with a degree in Industrial Engineering who began her career at Microsoft. There, she gained valuable experience in how software solutions are built and brought to market. Her expertise grew in the field of supply chain management software, where as a Strategy Associate to the CTO at Stord, she met Elle. Together, they envisioned a new kind of company. At RetailReady, Sarah brings her passion for practical solutions to the forefront of the retail compliance space. She’s motivated by the challenges she saw firsthand—3PLs facing steep chargebacks—and is committed to offering a smarter solution. As Co-Founder, Sarah is excited about using AI to ensure compliance and prevent financial losses before they happen. RetailReady is set to make a significant impact on the industry, turning chargeback prevention into a strategic advantage for our clients.

About us 02

Meet Elle Smyth

Co-Founder · LinkedIn

A distinguished Duke Engineering alumna, Elle’s journey through the tech landscape is marked by a blend of corporate and startup dynamism. Her early tenure at BlackRock laid a robust foundation for her business and tech acumen, which further blossomed at Stord, a supply chain software startup. As a Product Leader, Elle propelled the company to unicorn status, driven by an eye for innovation and strategic growth. At the core of Elle’s philosophy is proactive problem-solving. Witnessing the industry's reactive stance towards retailer chargebacks, she envisioned a transformative approach. RetailReady is the embodiment of this vision—turning the tide from dispute resolution to dispute prevention. By pioneering guided modules that champion compliance, Elle has redefined how brands and 3PLs achieve operational excellence. Join Elle in embracing the future of seamless retail operations, where being RetailReady isn't just a state—it's a competitive edge.

RetailReady AI eliminates chargebacks at the source.